We deliver using JNE and takes 2- 3 business days to fulfil and pack your order depending on location. No shipping on weekend.
Delivery details
Allow 2 - 3 business days to fulfill and pack your order. Your order will be processed by our standards service and we try our best to get your package to you as fast as possible.
Returns details
Procedure
We only accept the item within maximum 1 days after the package is received by customer.
The products must be returned maximum 2 days after customer confirm to our Customer Service via WhatsApp or Email.
Please note that customer will be charged with all the shipping payment (Customer to warehouse & Warehouse to customer).
Customer will not be charged for shipping payment if the problem is from our side. (Customer only be charged for shipping payment from Customer to Warehouse).
Policy
Product must be returned unworn, undamaged, unwashed & unused with all the tags still attached & packaging included and will take 7 business days from submitted request.
We will exchange or refund your product accordingly within 7 working days.
Refund can only be processed if error made by Wander etc.
We cannot accept any claims of damaged or missing items without proof or evidence. We will file the claim if the customer has a video, unboxing the package.
This Privacy Policy describes how www.wander-etc.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at wander1@pt-gab.com
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
USING PERSONAL INFORMATION
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
